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Reviews from Customers

David - Excellent Service

Hi, I received the Edge Sculpture Giraffe Calf today. Thank you for the excellent service and the thoughtful message that was enclosed. Have a great Christmas.

Anne - Excellent Service - 5 Stars:

Thank you, I’ve just received my order. Excellent service. Will certainly use you again and recommend to others. I’ve kept your compliment slip folded up in the candle jar lid, for reference.

Andy - Brilliant Service - 5 Stars:

Id been looking for these (Daylights) for a while as wanted to burn them when thinking of my recently passed partner. I knew these would be good and the scent is wonderful. The ladies were very helpful and superb communication coupled with very prompt delivery. I will certainly shop with them again and visit the shop once things change. Many thanks ladies.

Alex - 5 Stars:

I bought three candles. This shop is so knowledgeable and are an excellent example of how to make a customer feel valued. All the candles arrived in quick time and in superbly packed condition. I will be using this shop again in the future and thank you for being so great at assisting me. Most highly recommended. Thank you!

Alison - 5 Stars:

Just received my delivery, thank you so much. Excellent customer service with a lovely personal note.

charlotte.lily.cobourn - 5 Stars:

More than a bit late to the wax melt party, but how beautiful are these burners? 😍 after my original order from a big company got cancelled I struggled to find somewhere that stocked them and fortunately stumbled across @buythelight. Big thank you for what can honestly be described as the quickest delivery of all time and for a lovely handwritten note with thanks for the support. As someone who’s self employed I know how important any support is, and how helping small businesses (especially in these uncertain times) can make all the difference. So if ya after candles and related bits & bobs you can’t get locally I’d highly recommend!

Debbie - 5 stars:

A wonderful shop, lots of lovely candles, figurines and many other things, very welcoming staff, a great shopping experience ☺

Lisa - 5 stars:

"Thank you for my rapid delivery. Especially liked your included note from the team, lovely touch."

Angel - 5 stars:

"Excellent service 5* Bought a number of items online and they were delivered to my door the very next day (today) by a lady that was from the shop. Now that’s excellent customer service for you! Wonderful variety of beautiful items and really decently priced too."

Anna - 5 stars:

"thank you very much for the excellent delivery service. and also i wanted to say what a lovely touch with the message as well. thanks."

Zoe - 5 stars:

"I got a kringle candle today after some really good advice given in the shop. And it smells absolutely amazing. Thank you so much for all the help in store"

Dorothy - 5 stars:

"Lovely shop and fantastic staff. I live in Buckinghamshire and my daughter lives in Woolpit; I ring up and order a gift for her and pay by 'phone and she can come in and choose her gift - simples!! Best ever service - so 5 stars!"

Julie - 5 stars:

"Brilliant shop, outstanding customer service and fantastic edge sculpture busts."

Michele - 5 stars:

"Absolutely love this shop! I love their products and the staff go the extra mile to give excellent customer service."

Louise - 5 stars:

"Great place to get your candles and more loads to choose from lovely staff my favourite shop."

Hollie - 5 stars:

"The best smelling shop in town. Every time I come back there's something new to look at, most definitely my go to shop for gifts and candles."

Ken - 5 stars:

"Great staff excellent service, a good choice of candles and smellies.
This shop is worth a visit. Don't miss it. It's a great experience."

Andrea - Recommends:

Lovely shop with huge range of candles and all the ladies who work there are lovely

Paige - 5 stars:

Absolutely love this shop and it's staff! I live in Ipswich and will always pop in when I'm in Bury :D Ive even had a day out in Bury just to have the chance to stop in and buy new bits ❤ The staff are lovely and always up for having a chat about new products ❤

Daryl - Recommends:

Went in today and didn’t realise it was independents week. One of the lady’s in the store came up to us and informed us of a deal for this week. We brought a candle just to get a free one with it 😂😂😂.
Great customer service and happy we helped support a local independent retailer 😊

Jackie - 5 stars:

Can now buy my St Eval candles locally instead of going all the way to Aldeburgh. Very good service.

Sara - 5 stars:

Fantastic, lovely products and super friendly staff. The dog enjoyed the visit too!

Andrew - 5 stars:

Lovely little shop selling all types of Yankee candles and other scented candles and even air fresheners. Very lovely staff too !


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