Reviews from Customers
Alex - 5 Stars:
I bought three candles. This shop is so knowledgeable and are an excellent example of how to make a customer feel valued. All the candles arrived in quick time and in superbly packed condition. I will be using this shop again in the future and thank you for being so great at assisting me. Most highly recommended. Thank you!
Alison - 5 Stars:
Just received my delivery, thank you so much. Excellent customer service with a lovely personal note.
charlotte.lily.cobourn - 5 Stars:
More than a bit late to the wax melt party, but how beautiful are these burners? 😍 after my original order from a big company got cancelled I struggled to find somewhere that stocked them and fortunately stumbled across @buythelight. Big thank you for what can honestly be described as the quickest delivery of all time and for a lovely handwritten note with thanks for the support. As someone who’s self employed I know how important any support is, and how helping small businesses (especially in these uncertain times) can make all the difference. So if ya after candles and related bits & bobs you can’t get locally I’d highly recommend!
Debbie - 5 stars:
A wonderful shop, lots of lovely candles, figurines and many other things, very welcoming staff, a great shopping experience ☺
Lisa - 5 stars:
"Thank you for my rapid delivery. Especially liked your included note from the team, lovely touch."
Angel - 5 stars:
"Excellent service 5* Bought a number of items online and they were delivered to my door the very next day (today) by a lady that was from the shop. Now that’s excellent customer service for you! Wonderful variety of beautiful items and really decently priced too."
Anna - 5 stars:
"thank you very much for the excellent delivery service. and also i wanted to say what a lovely touch with the message as well. thanks."
Zoe - 5 stars:
"I got a kringle candle today after some really good advice given in the shop. And it smells absolutely amazing. Thank you so much for all the help in store"
Dorothy - 5 stars:
"Lovely shop and fantastic staff. I live in Buckinghamshire and my daughter lives in Woolpit; I ring up and order a gift for her and pay by 'phone and she can come in and choose her gift - simples!! Best ever service - so 5 stars!"
Julie - 5 stars:
"Brilliant shop, outstanding customer service and fantastic edge sculpture busts."
Michele - 5 stars:
"Absolutely love this shop! I love their products and the staff go the extra mile to give excellent customer service."
Louise - 5 stars:
"Great place to get your candles and more loads to choose from lovely staff my favourite shop."
Hollie - 5 stars:
"The best smelling shop in town. Every time I come back there's something new to look at, most definitely my go to shop for gifts and candles."
Ken - 5 stars:
"Great staff excellent service, a good choice of candles and smellies.
This shop is worth a visit. Don't miss it. It's a great experience."
Andrea - Recommends:
Lovely shop with huge range of candles and all the ladies who work there are lovely
Paige - 5 stars:
Absolutely love this shop and it's staff! I live in Ipswich and will always pop in when I'm in Bury :D Ive even had a day out in Bury just to have the chance to stop in and buy new bits ❤ The staff are lovely and always up for having a chat about new products ❤
Daryl - Recommends:
Went in today and didn’t realise it was independents week. One of the lady’s in the store came up to us and informed us of a deal for this week. We brought a candle just to get a free one with it 😂😂😂.
Great customer service and happy we helped support a local independent retailer 😊
Jackie - 5 stars:
Can now buy my St Eval candles locally instead of going all the way to Aldeburgh. Very good service.
Sara - 5 stars:
Fantastic, lovely products and super friendly staff. The dog enjoyed the visit too!
Andrew - 5 stars:
Lovely little shop selling all types of Yankee candles and other scented candles and even air fresheners. Very lovely staff too !