Here at Buy the Light, we want you to get the most out of your candles so that you are completely satisfied with your product. Since opening in 1998, we have acquired lots of burning tips throughout the years that we have passed onto our customers. We hope the following guide will help you with all your candle queries and concerns!
- Always keep your candle wick trimmed to about half a centimeter to allow for a smoke free, even burn.
- Never leave a candle unattended.
- Keep all debris out of the wax pool, they may become a fire hazard. Eg. Wick trimmings, matches, pieces of carbon.
- When burning jar candles, always let the wax pool (melted wax) reach the side of the jar. This will prevent your candle from 'tunneling', and therefore lets you get the most out of your candle. The average time will be around 2-3 hours.
- The larger the wax pool, the higher the level of fragrance!
- Do not use the lid of your jar candle to extinguish the flame. Blow it out or even better, use a candle snuffer or pinchers.
- If your wick develops a 'mushroom' of carbon, extinguish and trim it off, then re-light again. Carbon absorbs fragrance and it may fall into your wax pool.
- Place all candles on a heat resistant surface, away from anything flammable, and out of reach from animals and children.
- Keep all candles away from drafts and other heat sources to allow an even burn.
- When using a melt burner, use an unscented tea light underneath as fragranced tea lights burner hotter than unscented tea lights so may damage your burner.
- If burning a votive candle, a votive holder is necessary to prevent wax spilling onto surfaces as votives liquefy when they burn. An appropriate holder will have a small gap between the votive and the sides of the holder, and the votive should be shorter or the same height as the holder. If your holder is too big, you will experience poor levels of fragrance, and your burning time will be dramatically reduced.
- When burning daylights or mini lights, do not use the inverted lid as a coaster. The containers have small air vents at the bottom to stop them from getting too hot. Instead, place in an appropriate holder or on a heat proof coaster.
- Make sure taper candles are standing upright in an appropriate holder before lighting. Some tapers are non-drip but for the ones that are not, you may want a holder that has a small dish at the bottom to catch dripping wax.
- If a holder, burner or jar candle has a chip or crack in, discontinue use as it may break even further and become a safety hazard and wax may spill out onto surfaces.
- Do not add water when using wax melts.
- Once you can no longer smell the melt, let it cool and solidify, then you should be able to gently push out the hardened wax to replace with a new melt.
- In cases where a melt is too difficult to push out, we suggest putting your burner in the freezer for 15-20 minutes - this will shrink the wax from the sides, allowing you to push the wax out. This does NOT apply to electric melt burners, unless the dish can be removed, in which the dish can be put in the freezer too. Please make sure that once removed from the freezer, your burner is dry and back to room temperature before re-using.
- If using a candle with a wooden wick, it is not possible to cut the wick with conventional trimmers. If your wick needs trimming, once your candle has cooled, break off the charred wood by hand and make sure that all wick remains are removed.